{"id":1254,"date":"2025-07-17T10:52:44","date_gmt":"2025-07-17T10:52:44","guid":{"rendered":"https:\/\/dev.thethreelogistics.com\/?page_id=1254"},"modified":"2025-09-16T21:29:10","modified_gmt":"2025-09-16T21:29:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.thethreelogistics.com\/?page_id=1254","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FREQUENTLY ASKED QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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A collection of questions you might find quick and helpful. As always, feel free to contact us with any specific question you might have for us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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General Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>How do I get started?<\/span><\/path><\/svg><\/div>

To start, request a quote or learn how we can support your logistics needs by giving us a call at 888-999-1111 or emailing us at info@thethreelogistics.com<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>What services do you provide?<\/span><\/path><\/svg><\/div>

We help eCommerce sellers run a just-in-time inventory model, providing receiving, storage, and prep prior to goods going to Amazon\/eCommerce or retail fulfillment centers. The FBA prep we provide includes bundles, FNSKU labels, polybags, marketing inserts, and more to ensure your products meet Amazon\u2019s requirements. We also perform 100% inspections, packing, re-packaging, and any complete or partial re-work of your items. Please see our service page for more services.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>How do I know if I need an order fulfillment center?<\/span><\/path><\/svg><\/div>

If your office space is cluttered with boxes of your inventory, and you\u2019re running out of space to manage the number of products you need to fulfill customer orders, it is a probably a good time to team up with a third-party logistics partner. Depending on the services you need, you can set up a partnership that takes care of the more hands-on aspects of your business, so you can focus on customer service, gaining leads, and your marketing strategies.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can you provide transportation for my products?<\/span><\/path><\/svg><\/div>

We take over once your products arrive at our facility, your freight forwarder is responsible for reaching out to us 72 hours prior to delivery to us. When it comes to outbound to Amazon, we highly recommend sticking with Amazon\u2019s partnered carriers as they have the best competitive rates. Shipments are arranged by you in your sellers central account. Labels and BOL\u2019s will then be attached to your outbound order and we will prep, stage, and load your products accordingly.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Are there any products that RSL\u2019s warehouse does not accept?<\/span><\/path><\/svg><\/div>

As of now, we do not handle items containing lithium batteries, hazardous materials, food, or temperature controlled items.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Should I seek insurance options while my goods are at your warehouse?<\/span><\/path><\/svg><\/div>

Like Amazon FBA facilities, with the fluctuations in the value and commodities in our warehouses at any given point in time, we can not ensure sufficient coverage of the goods within our warehouses. For these reasons, we recommend all clients procure their own insurance coverage.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Do you handle Amazon returns?<\/span><\/path><\/svg><\/div>

\u200bYes, by prior arrangement. Please contact customer service with your request.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Do you do individual order fulfillment?<\/span><\/path><\/svg><\/div>

Yes. Please contact us with your service request.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Do you handle the removal of products from Amazon\u2019s warehouses?<\/span><\/path><\/svg><\/div>

Yes, by prior arrangement. Please contact customer service with your request.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Question's About Fulfillment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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